Trimble Launches Single AI Agent for Logistics Automation

Single-agent approach targets logistics inefficiency

Trimble has released Arc Agent, an AI automation platform designed specifically for transportation and logistics back-office operations. The software-as-a-service solution connects directly to existing transportation management systems and common business applications to automate data extraction from emails, PDFs, and spreadsheets, according to a company announcement.

The platform addresses a documented pain point: a Trimble and FreightWaves survey found 70 percent of transportation and logistics organizations cite manual, repetitive tasks as their primary productivity obstacle. Arc Agent aims to reduce the overhead of managing multiple disconnected AI tools by consolidating automation capabilities into a single agent architecture.

Why it matters

Logistics companies face mounting pressure to improve margins while maintaining service levels. Manual data entry and document processing consume staff time that could be directed toward strategic decisions. A unified AI agent with enterprise controls offers a path to scale automation without the coordination costs of multi-agent systems or the compliance risks of ungoverned AI deployment.

Skills catalog enables customization without engineering

Central to Arc Agent is a catalog of pre-built automation skills that users can deploy through natural language commands. Available skills include automated order entry and contract intake in North America, full truckload rate intelligence for European markets, customer support ticket creation, and personal assistant functions that aggregate information from multiple communication channels.

Organizations can also build custom skills through a conversational interface without requiring engineering resources. Jonah McIntire, chief product and technology officer for transportation and logistics at Trimble, said the approach allows companies to codify and consistently execute operational knowledge.

Enterprise guardrails address AI reliability concerns

The platform incorporates human-in-the-loop controls and what Trimble describes as "enterprise-grade AI guardrails" designed to make AI-driven decisions explainable and auditable. These safety features aim to minimize AI hallucinations—instances where AI systems generate incorrect or fabricated information—which remain a significant concern for organizations deploying autonomous agents in production environments.

Arc Agent operates across Trimble's existing transportation and logistics network, which includes more than one million trucks and over 1,500 shippers and retailers.

Pricing and availability

The platform is available globally to Trimble customers through a single-tier subscription model with no seat limits. Each subscription includes 10 hours of agent working time with additional hours available as needed. All subscribers receive automatic access to new skills as they are added to the catalog.

These details were first reported by Trimble in a company announcement on August 11, 2026.