Epicor and Conexiom Expand AI Automation for Distributors

Epicor and Conexiom announced an expanded partnership on July 14 to deliver AI-powered order and invoice automation directly into Epicor Eclipse and Prophet 21, two ERP platforms built specifically for distribution businesses.

The integration addresses a persistent operational challenge: distributors process high volumes of orders, invoices, quotes, and acknowledgements that still require manual data entry, validation, and review before they can be used in core systems. According to the companies, the expanded collaboration will automate workflows across requests for quotes, sales orders, accounts payable invoices, vendor acknowledgements, and related document-driven processes.

Why it matters

Distributors operate on thin margins where order errors, invoice discrepancies, and fulfillment delays directly affect profitability and customer satisfaction. AI automation that reduces manual document handling doesn't just cut labor costs—it accelerates order-to-cash cycles and improves data accuracy before errors reach fulfillment, finance, or customer service teams. For distribution leaders evaluating AI investments, this partnership signals where practical value emerges first: removing friction from high-volume transactional work inside existing ERP environments.

Targeting Document-Heavy Workflows

Conexiom CEO Michel Feaster said the partnership reflects a shared commitment to helping distributors become "AI native" and operate more efficiently. The integration is designed to deliver automation capabilities within Epicor's ERP platforms rather than as standalone tools that require users to switch contexts.

The companies already support hundreds of joint customers, including Proax, Field Fasteners, Protective Industrial Products, and Links Unlimited. These organizations use the automation to reduce manual effort across order-to-cash processes, where customer orders and supplier documents frequently arrive in formats that require interpretation before becoming ERP-ready data.

Conexiom's platform captures, corrects, standardizes, validates, and delivers structured data across quote-to-cash and procure-to-pay workflows. The company reports processing more than 1.5 billion line items annually at above 95% accuracy across more than 600 customers.

Automation Where Distributors Need It Most

Dan Kaminstein, Senior Principal Product Manager at Epicor, said the collaboration gives distributors another way to automate critical order and invoice processes while maintaining control and oversight within their existing ERP systems.

The announcement illustrates where AI adoption in distribution may advance fastest: not by reinventing business models, but by eliminating friction in operationally critical workflows. Errors in orders and invoices create cascading problems—fulfillment delays, margin leakage, customer-service escalations, and finance reconciliation issues. Automation in this context addresses both speed and accuracy, ensuring downstream teams receive reliable data they can act on immediately.

For distribution CIOs, operations leaders, and finance teams, the practical AI starting point is automation that improves performance inside existing ERP workflows without forcing users to abandon familiar systems or processes. The competitive test for ERP vendors and their partner ecosystems is whether integrations can reduce manual work while preserving the control, validation, and oversight that distribution operations require.

These details were first reported by Automation Watch.