Accenture and ServiceNow Launch AI Migration Tools for Legacy Risk Platforms

Accenture and ServiceNow have introduced a joint offering designed to help enterprises migrate from aging cybersecurity platforms to AI-driven risk management systems, addressing what the companies identify as the two primary obstacles to modernization: migration cost and technical complexity.

The partnership combines managed security services built on ServiceNow's AI Platform with an Accenture-developed automation tool that handles the technical transition from legacy systems. The timing reflects mounting pressure on enterprise security operations, as data breach costs in the U.S. reached $10.22 million per incident in 2025, representing a 9 percent year-over-year increase, according to details first reported by Accenture.

The service portfolio

The offering includes four core components. Unified integrated risk management and third-party risk management services deploy AI agents to monitor vendor relationships and automate lifecycle management, providing security teams with consolidated enterprise risk visibility. Operational technology risk management brings together OT and IT risk assessment on a single platform, targeting improved threat detection across industrial control systems and critical infrastructure.

Proactive risk management and compliance services use AI agents to track regulatory changes and automate response protocols. The fourth component, Accenture's AI-powered migration solution, handles the technical process of moving from legacy platforms to ServiceNow's environment.

Compressed attack windows

Rex Thexton, global chief technology officer at Accenture Cybersecurity, noted that organizations require capabilities beyond isolated security tools, emphasizing the need to connect risk insights, automate decision-making, and respond at enterprise scale. Lou Fiorello, group vice president and general manager of Security and Risk products at ServiceNow, stated that autonomous operations powered by AI will drive the future of cybersecurity.

The companies cite a significant shift in threat dynamics: AI has compressed the window between vulnerability discovery and exploitation from months to hours, fundamentally changing the operational requirements for enterprise security teams.

Why it matters

Many enterprises remain locked into legacy cybersecurity platforms due to migration risk and cost concerns, even as those systems struggle to address modern threat velocities. By packaging migration automation with managed services, Accenture and ServiceNow are attempting to remove the technical and financial friction that keeps organizations on outdated infrastructure. The approach reflects a broader industry shift toward agentic AI systems that can operate autonomously rather than simply flagging issues for human review—a necessary evolution as attack speeds outpace manual response capabilities.

Market recognition

Accenture was recently named a Leader in IDC MarketScape's Worldwide Cybersecurity Governance, Risk, and Compliance Consulting Services 2025–2026 Vendor Assessment. The report highlighted Accenture's integration of technology, process, and delivery with its partner ecosystem, specifically noting its strategic alliance with ServiceNow for integrated risk management and third-party risk management.

The joint offering was announced by Accenture and ServiceNow on June 29, 2026.